Runs in your browser. Your answers are saved only in this browser.

Not legal advice. The tool turns your answers into two drafts with fixed templates and checks them against our checklist. Ask your lawyer to read the final documents before you publish them, especially for the Consumer Protection (E-Commerce) Rules, 2020.

Who sells

The E-Commerce Rules ask online sellers to show their legal name, address, website and customer care contacts.

Shown in the terms when your prices include GST.

Complaints

The person who handles complaints, and how fast you answer them. The E-Commerce Rules set at most 48 hours to acknowledge a complaint and one month to resolve it.

Start with your shop name and dispatch time

Your shipping policy and terms of sale, ready to copy as text, HTML or Markdown, and the checks appear here as you type.

Free Shipping Policy and Terms of Sale Builder. Runs in your browser, no sign-up. Open the full tool on DigitalSnot →